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Privacy Policy

JuliGerm (“we”, “our”, “us”) is committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Privacy Policy explains how we handle information when you visit our website, use our services, or engage with our digital tools.

Last Updated: 3 December 2025

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website includes:

Information You Provide to Us

We may collect personal information voluntarily submitted by you, including:

  • Name, email address, phone number
  • Company or organization details
  • Inquiry and support messages
  • Account registration information
  • Information provided through forms, surveys, or subscriptions

Automatically Collected Information

When you access our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Usage patterns and interaction data
  • Cookies, analytics tags, and session identifiers
  • Location metadata (approximate, not precise)

Data from Services & Integrations

For clients using JuliGerm platforms, dashboards, APIs, or satellite analytics:

  • Geospatial data shared by clients
  • Farm or field attributes
  • Platform usage logs
  • API interaction metadata
  • Uploaded documents, shapefiles, or images

2. How We Use Your Information

We use the information we collect in the following ways:

  • To provide, operate, and improve our services
  • To respond to inquiries and customer support requests
  • To personalize user experience and platform recommendations
  • To analyze website traffic and performance
  • To provide satellite-based insights and geospatial analytics
  • To enhance AI model accuracy and service efficiency
  • For security, fraud prevention, and system monitoring
  • To send relevant updates, marketing material, or notifications

(You may unsubscribe at any time.)

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information is necessary to comply with the law or to protect our rights
  • Business Transfers: We may share or transfer your information in connection with a merger, acquisition, or sale of assets
  • Third-Party Service Providers: We may share your information with third parties that perform services for us
  • Marketing Communications: With your consent, we may share your information with third parties for marketing purposes

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.

5. Third-Party Websites

The website may contain links to third-party websites and applications. We are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our website and to read the privacy statements of each website that collects personal information.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect and no method of data transmission can be guaranteed against any interception or misuse.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access your personal information
  • The right to rectify inaccurate personal information
  • The right to request deletion of your personal information
  • The right to restrict processing of your personal information
  • The right to data portability
  • The right to object to processing
  • The right to withdraw consent

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or require clarification regarding this Privacy Policy, please contact us via our contact page or email our support team.